
State Farm® Insurance Agent Kelsi Lubovich
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
L K
March 24, 2025
"Very friendly staff! Answered all my questions. Very happy with the service."
Tony Wood
March 14, 2025
"The office is always very clean and well organized inside and out. The employees can usually update whatever I need updated right then or within a working day if they need to verify information first. They are always nice to deal with. Very pleasant."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kathy Stevens
February 27, 2025
"Frist insurance company I really appreciate,and IV had many,keep up the good work ladies ty"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Micheal Duzan
February 14, 2025
"Kim does a fantastic job! Nothing is impossible at State Farm with Kim, that’s why she’s Kim Possible."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nancy Roberts
February 5, 2025
"My agent was helping add coverage for my great grand children. She was very friendly an made the process very easy."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Meleah Hightshoe
February 5, 2025
"Very friendly and helpful!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Esther Smith
December 22, 2024
"Me & my husband switched to State Farm with the intention of saving on our entire insurance policy & having equivalent coverage on our property & vehicles in July 2024. We were promised by the original employee who did our policy that all of our coverages were equivalent to what we originally had before switching & we were saving on our bill. We switched our property, vehicles & added an additional policy. We started cancellation notices in the mail in October with zero contact from State Farm & when I contacted the office myself, the manager, Kim, stated she was not in a rush to contact me because we had a couple weeks until cancellation. The original employee did our policy wrong & we were given zero contact other than receiving cancellation notices. Once Kim “fixed” our policies that were done incorrectly & we lost a discount we were promised, which caused us to be paying $50 more on our vehicles than we were before we originally switched. Then our policies were written incorrectly again. Multiple coverages on our property were significantly lower than we requested, discussed & were promised. Also received additional coverage on our policies I had stated not to have. Kim made multiple promises to contact me back regarding our policies when I would make contact with concern & she was never in office when I would follow up. We made the decision to switch our insurance after this great stress, due to our policies still not being correctly written 6 months later in December 2024. Kim also promised that our updated policy information would be mailed multiple times. With one policy being in her office printed already. Once we cancelled our policies, I received one of three policies in the mail a month later. A month later after Kim claimed the one policy was in her office & she would mail it out. The envelope was not sealed & it contained all of my personal information on the documentation. Including my social security number. Wide open for anyone to access. On top of being pregnant during this entire pregnant during this entire process, it has caused me great stress & my experience was absolutely horrible with this office. I was lied to multiple times by the manager, Kim & her communication is horrible. Absolutely careless & incompetent. I do not recommend anyone to be insured by State Farm of Kelsi Lubovich."
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
Emily Tribble
November 15, 2024
"Great service from a great team!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lora Clark
September 7, 2024
"Hey I had Amber as my agent and I know her personally outside of the office but she's very professional I love all the girls in there everybody's super nice they're the ones that got me directed to where I can get my SR-22 when I first started getting my license in order and I should have went to them in the first place instead of progressive I mean I had to go through progressive for the SR-22 but I should have switched back to State Farm but everybody is super professional and got me what I needed and I will be sticking with them from now on thank you so much everybody great place to go their reviews hold true they are super nice here again and professional."
Robert Farrell
July 17, 2024
"Great company and people. Easy to work with."
Shelby O'Neal
April 16, 2024
"Nothing but great experiences with this company! Highly recommend!"
Brianna Reuter
March 31, 2024
"Olivia was super helpful and answered all of my questions. Great customer service!"
Randy Harmon
March 29, 2024
"Amber Mason was my insurance agent for State Farm. My interactions were great and no stress. Would recommend to anyone."
Isabel Larsen
March 28, 2024
"I had the best experience with Katie! She was very efficient and professional when answering any questions I had. I would definitely recommend her to my friends and family for their insurance needs!"
Kelly Baker
March 6, 2024
"Amazing staff! They are always helpful and ready to answer any and all of my questions. Great group of people 😃"
"Thank you Kelly! We appreciate you!"
Sasha Wagner
March 4, 2024
"Kelsi's team consistently goes above and beyond. They deserve more than five stars for their exceptional service."
Grace Truesdell
March 4, 2024
"Provides quality customer service and very friendly!"
"Thank you Grace! We are thankful for you and your loyalty."
Emma
March 4, 2024
"This office is excellent! They promptly respond to inquiries and consistently maintain a friendly demeanor."
Scott Wallace
March 2, 2024
"Skylar was very helpful and insightful in what I was needing with my insurance. She made making my payments easy and a pleasant experience. Huge thank you to Kelsi Lubovich and her team at state farm."
Suzie Wagner
March 1, 2024
"Kelsi and her team collaborate seamlessly to deliver exceptional customer service. I highly recommend them for all your insurance requirements. They consistently go the extra mile to ensure your experience is unparalleled!"
Olivia Wagner
March 1, 2024
"I've had nothing but positive experiences with Kelsi Lubovich State Farm. From filing claims to making policy changes, their agents are efficient and courteous. It's refreshing to work with an insurance company that truly cares about its customers' needs."
Stacey Adams
February 29, 2024
"Great office to work with. I’ve been working with Megan for several years now and am very happy with my service!"
Lauryn Misner
February 28, 2024
"Skylar Cash was so helpful, and answered all my questions!"
m'leah keller
February 27, 2024
"I just saved lots of money switching to State Farm! Thanks Amber"
"Thank you for sharing your experience with us! "
TUSHAR PATEL
February 26, 2024
"Excellent job,"
"Thank you!! "