Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L K

L K

March 24, 2025

5  out of  5
rating by L K
"Very friendly staff! Answered all my questions. Very happy with the service."
Profile photo of Tony Wood

Tony Wood

March 14, 2025

5  out of  5
rating by Tony Wood
"The office is always very clean and well organized inside and out. The employees can usually update whatever I need updated right then or within a working day if they need to verify information first. They are always nice to deal with. Very pleasant."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kathy Stevens

Kathy Stevens

February 27, 2025

5  out of  5
rating by Kathy Stevens
"Frist insurance company I really appreciate,and IV had many,keep up the good work ladies ty"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Micheal Duzan

Micheal Duzan

February 14, 2025

5  out of  5
rating by Micheal Duzan
"Kim does a fantastic job! Nothing is impossible at State Farm with Kim, that’s why she’s Kim Possible."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Nancy Roberts

Nancy Roberts

February 5, 2025

5  out of  5
rating by Nancy Roberts
"My agent was helping add coverage for my great grand children. She was very friendly an made the process very easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Meleah Hightshoe

Meleah Hightshoe

February 5, 2025

5  out of  5
rating by Meleah Hightshoe
"Very friendly and helpful!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Esther Smith

Esther Smith

December 22, 2024

1  out of  5
rating by Esther Smith
"Me & my husband switched to State Farm with the intention of saving on our entire insurance policy & having equivalent coverage on our property & vehicles in July 2024. We were promised by the original employee who did our policy that all of our coverages were equivalent to what we originally had before switching & we were saving on our bill. We switched our property, vehicles & added an additional policy. We started cancellation notices in the mail in October with zero contact from State Farm & when I contacted the office myself, the manager, Kim, stated she was not in a rush to contact me because we had a couple weeks until cancellation. The original employee did our policy wrong & we were given zero contact other than receiving cancellation notices. Once Kim “fixed” our policies that were done incorrectly & we lost a discount we were promised, which caused us to be paying $50 more on our vehicles than we were before we originally switched. Then our policies were written incorrectly again. Multiple coverages on our property were significantly lower than we requested, discussed & were promised. Also received additional coverage on our policies I had stated not to have. Kim made multiple promises to contact me back regarding our policies when I would make contact with concern & she was never in office when I would follow up. We made the decision to switch our insurance after this great stress, due to our policies still not being correctly written 6 months later in December 2024. Kim also promised that our updated policy information would be mailed multiple times. With one policy being in her office printed already. Once we cancelled our policies, I received one of three policies in the mail a month later. A month later after Kim claimed the one policy was in her office & she would mail it out. The envelope was not sealed & it contained all of my personal information on the documentation. Including my social security number. Wide open for anyone to access. On top of being pregnant during this entire pregnant during this entire process, it has caused me great stress & my experience was absolutely horrible with this office. I was lied to multiple times by the manager, Kim & her communication is horrible. Absolutely careless & incompetent. I do not recommend anyone to be insured by State Farm of Kelsi Lubovich."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
Profile photo of Emily Tribble

Emily Tribble

November 15, 2024

5  out of  5
rating by Emily Tribble
"Great service from a great team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lora Clark

Lora Clark

September 7, 2024

5  out of  5
rating by Lora Clark
"Hey I had Amber as my agent and I know her personally outside of the office but she's very professional I love all the girls in there everybody's super nice they're the ones that got me directed to where I can get my SR-22 when I first started getting my license in order and I should have went to them in the first place instead of progressive I mean I had to go through progressive for the SR-22 but I should have switched back to State Farm but everybody is super professional and got me what I needed and I will be sticking with them from now on thank you so much everybody great place to go their reviews hold true they are super nice here again and professional."
Profile photo of Robert Farrell

Robert Farrell

July 17, 2024

5  out of  5
rating by Robert Farrell
"Great company and people. Easy to work with."
Profile photo of Shelby O'Neal

Shelby O'Neal

April 16, 2024

5  out of  5
rating by Shelby O'Neal
"Nothing but great experiences with this company! Highly recommend!"
Profile photo of Brianna Reuter

Brianna Reuter

March 31, 2024

5  out of  5
rating by Brianna Reuter
"Olivia was super helpful and answered all of my questions. Great customer service!"
Profile photo of Randy Harmon

Randy Harmon

March 29, 2024

5  out of  5
rating by Randy Harmon
"Amber Mason was my insurance agent for State Farm. My interactions were great and no stress. Would recommend to anyone."
Profile photo of Isabel Larsen

Isabel Larsen

March 28, 2024

5  out of  5
rating by Isabel Larsen
"I had the best experience with Katie! She was very efficient and professional when answering any questions I had. I would definitely recommend her to my friends and family for their insurance needs!"
Profile photo of Kelly Baker

Kelly Baker

March 6, 2024

5  out of  5
rating by Kelly Baker
"Amazing staff! They are always helpful and ready to answer any and all of my questions. Great group of people 😃"
We responded:
"Thank you Kelly! We appreciate you!"
Profile photo of Sasha Wagner

Sasha Wagner

March 4, 2024

5  out of  5
rating by Sasha Wagner
"Kelsi's team consistently goes above and beyond. They deserve more than five stars for their exceptional service."
Profile photo of Grace Truesdell

Grace Truesdell

March 4, 2024

5  out of  5
rating by Grace Truesdell
"Provides quality customer service and very friendly!"
We responded:
"Thank you Grace! We are thankful for you and your loyalty."
Profile photo of Emma

Emma

March 4, 2024

5  out of  5
rating by Emma
"This office is excellent! They promptly respond to inquiries and consistently maintain a friendly demeanor."
Profile photo of Scott Wallace

Scott Wallace

March 2, 2024

5  out of  5
rating by Scott Wallace
"Skylar was very helpful and insightful in what I was needing with my insurance. She made making my payments easy and a pleasant experience. Huge thank you to Kelsi Lubovich and her team at state farm."
Profile photo of Suzie Wagner

Suzie Wagner

March 1, 2024

5  out of  5
rating by Suzie Wagner
"Kelsi and her team collaborate seamlessly to deliver exceptional customer service. I highly recommend them for all your insurance requirements. They consistently go the extra mile to ensure your experience is unparalleled!"
Profile photo of Olivia Wagner

Olivia Wagner

March 1, 2024

5  out of  5
rating by Olivia Wagner
"I've had nothing but positive experiences with Kelsi Lubovich State Farm. From filing claims to making policy changes, their agents are efficient and courteous. It's refreshing to work with an insurance company that truly cares about its customers' needs."
Profile photo of Stacey Adams

Stacey Adams

February 29, 2024

5  out of  5
rating by Stacey Adams
"Great office to work with. I’ve been working with Megan for several years now and am very happy with my service!"
Profile photo of Lauryn Misner

Lauryn Misner

February 28, 2024

5  out of  5
rating by Lauryn Misner
"Skylar Cash was so helpful, and answered all my questions!"
Profile photo of m'leah keller

m'leah keller

February 27, 2024

5  out of  5
rating by m'leah keller
"I just saved lots of money switching to State Farm! Thanks Amber"
We responded:
"Thank you for sharing your experience with us! "
Profile photo of TUSHAR PATEL

TUSHAR PATEL

February 26, 2024

5  out of  5
rating by TUSHAR PATEL
"Excellent job,"
We responded:
"Thank you!! "